Naga Tirumalarao Chillapalli is not just a seasoned technology leader—he’s a transformative force in the enterprise world. With a deep-rooted passion for innovation, he is redefining how businesses tackle large-scale challenges through strategic, scalable technology. Honored with the “Most Influential Digital Transformation for Enterprise” Award by CToday Awards, Naga stands at the forefront of enterprise modernization.

As Senior Technical Engineering Manager at Macy’s Technology, he has been pivotal in reshaping the retail giant’s operations—especially in supply chain transformation and AI-driven automation. With a rare blend of technical acumen and strategic foresight, he bridges business objectives with cutting-edge digital solutions, ensuring organizations don’t just adapt to change—but lead it.

Redefining Supply Chain with Smart Innovation

At Macy’s, Naga spearheaded a bold initiative to modernize supply chain operations. By introducing advanced EDI integrations, he enabled seamless collaboration with business partners—resulting in fewer delays, stronger compliance, and highly efficient supplier transactions. His deployment of AI-powered smart routing through Business Connect cut processing times by 40%, ensuring timely deliveries even during high-demand seasons.

His strategic thinking and flawless execution have set new standards in retail logistics—making Macy’s a shining example of operational excellence through digital transformation.

Recognized Leader, Acclaimed Author, and Visionary Mentor

Naga’s work hasn’t gone unnoticed. He received the Macy’s Make Magic Award for revolutionizing supplier transaction systems and enhancing EDI capabilities. His debut book, Enterprise Ready IT Transformation, won the Best Debut Author Award at ICMR IITM 2024, positioning him as a thought leader for executives navigating the digital era.

From delivering keynotes at ICMR IITM to chairing sessions at ARIIA 2024, Naga continues to inspire audiences with insights on AI, automation, and cloud integration. His articles in platforms like Hackernoon and TechBullion further amplify his influence, shaping global conversations around enterprise innovation.

Transforming Retail & Building the Enterprise of Tomorrow

Under Naga’s leadership, Macy’s implemented an AI-powered supply chain framework that slashed operational costs by 30%. He was instrumental in integrating Toys “R” Us into Macy’s ecosystem, redefining omnichannel experiences. His initiative to modernize Macy’s collaboration with Zola revolutionized the digital wedding registry—offering customers a seamless, tech-first journey.

With a focus on hyper-scalable cloud solutions, self-healing systems, and AI-driven automation, Naga is building the enterprise of the future. He also dedicates time to mentoring aspiring transformation leaders—ensuring the next generation is equipped to innovate fearlessly.

Words of Wisdom for Enterprises

For Naga, digital transformation is not a luxury—it’s a necessity. He advises organizations to prioritize high-impact, measurable projects, nurture a culture of innovation, and leverage AI and automation for smarter workflows and accelerated growth.

He also stresses the importance of robust security and compliance frameworks, ensuring digital initiatives are not just effective—but sustainable.